Privacy Policy

To explain how we collect and process your personal information:

We want you to make informed choices about the use and processing of your Personal Data. That is why we created this page. To achieve this, we use a range of methods and procedures to give you relevant information about how your Personal Data is used.
If we determine that you require specific details, we will provide this information at the appropriate time.
We are happy to answer any questions and provide any clarifications you may need, subject to any limitations imposed by law. You can reach us by email at: info@greencapsteadwyn.com

We will use Personal Data only for the purposes set out in this Policy.

We process Personal Data for a range of purposes, including providing the website to you, connecting you with third-party trading platforms (the "Services"), improving the site, protecting our rights and interests, maintaining and delivering the Services, meeting regulatory or legal obligations, and carrying out administrative and business activities related to the delivery and use of the Services.
We also process Personal Data to better understand your preferences and needs.

To exercise the rights available to you regarding your Personal Data

To support the exercise of your rights, we maintain substantial resources. Contact us anytime to request information regarding your personal data. We will modify or delete it, or stop using it for specific or general purposes, upon request. We will also transfer the information to you or to a third party where requested. We are equipped to accommodate your requests.

Protect Your Personal Data

While we cannot guarantee complete security of your Personal Data, we can guarantee that we will continue employing a variety of methods and techniques to protect it.
Our Privacy and Security Policy is complete.

1. The Scope?

This Policy describes the types of Personal Data the Company collects on natural individuals and how it processes, shares, and secures that data.
This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or through a combination of additional information we hold or can access.
This Policy defines "processing" as any operation involving the use or collection of Personal Data, including the management, structuring, and storage of Personal Data.
Our services are intended for general audiences and are not designed for use by anyone under the age of 18. We do not knowingly collect information from any person under 18, and we do not knowingly allow such persons to use our services. If we learn that we have collected information about a child, we will delete it as quickly as possible.

What Personal Data We Collect About You

We collect Personal Data when you access our Services and channels or visit our website. In some cases, we request this Personal Data directly from you. In others, we collect it by analysing how you use our Services or service channels, or by receiving your information from third-party partners.

You are not required to disclose personal information to the company. However, doing so may prevent us from delivering our Services or granting you access to the website.

However, you are not obliged to provide Us with any Personal Data. In certain circumstances, this may prevent Us from delivering the Services or prevent you from accessing the website.

4. What Personal Data Do We Collect? When you visit our website, we collect the following personal data:

This includes information about your online activity log, data about your traffic (including IP address, date of access, and time of access), the language you used, software crash logs, the type of browser used, and information regarding the device you utilized. This information is not private information and cannot be used to identify you.
Personal Data We receive from you: any personal data you provide to Us at your own choice when you connect with an online trading platform of a third party through Us.
Personal information you provide specifically to third-party platforms to facilitate trade: this information contains your complete name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

Transfer of Personal Data to Third Parties

The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address information, and analysis of user experience.
You may also ask us to provide specific Personal Data about you to third-party trading platforms. In these instances, we will provide the Personal Data you have given us to those third-party trading platforms. Use of your Personal Data will then be subject to their privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with related entities or business partners. This provides the Company with the resources needed to enhance and improve the products and services it offers customers.
Where necessary to safeguard the rights of third parties or protect assets, the Company may disclose Personal Data to regulatory, local, or other official authorities.
We may also share Personal Data about you with potential investors, buyers, or lenders to the Company or any other company within the group in connection with a transaction such as the transfer or sale of assets belonging to the Company or any other group company, or as part of a merger, restructuring, consolidation, or bankruptcy involving the Company or any other business within the group.

7. Cookies and Third-Party Services

We may use third-party services, such as advertising providers or analytics companies, on our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device each time you visit or access the website. They are used to gather information about your preferences and browsing habits, improve your user experience, remember your preferences, and tailor the products and services you may enjoy. Cookies are also used for statistics and analytics.
Some cookies we use are session cookies. These are downloaded temporarily to your device and remain active only until you close your browser. Other cookies are persistent, remaining on your device for a set period after you close your browser. Persistent cookies help the website recognize you as a returning user and allow you to return to the site seamlessly.

Types of Cookies:

We may use them based on their purpose:

ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of Your Personal Data

The Company will retain Personal Data for as long as necessary to fulfil the purpose described in this Policy, or for longer periods where required by applicable laws, regulations, policies, or orders.
We will share your information with third-party trading platforms for a period of 12 months. If you consent, we will continue sharing your data for a further 12 months.
We regularly review the Personal Data we hold to confirm it is still required.

9. Transfers of personal data to a third country or international organisation

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and regular security assessments. While we take reasonable steps to safeguard your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your personal data. You are responsible for maintaining the confidentiality of your account credentials, including your password and any private keys or seed phrases associated with your wallet. We recommend using strong, unique passwords and enabling additional security features, such as two-factor authentication, where available. If we become aware of a data breach affecting your personal data, we will notify you and any applicable regulatory authorities in accordance with applicable law.

We have implemented appropriate organizational and technical safeguards to protect Personal Data, including measures to prevent accidental or unlawful destruction, loss, or alteration of Personal Data.
We cannot guarantee that your Personal Data will remain secure at all times. We are not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data, including but not limited to disclosure resulting from transmission errors, unauthorised third-party access, or any other cause beyond our control.
Where required by legal or other obligations beyond our control, we may be required to disclose Personal Data concerning you to third parties, such as public authorities. We cannot control the level of security such third parties apply to your Personal Data in these circumstances.
No transmission of Personal Data over the internet can be guaranteed completely secure. The Company cannot ensure the security of Personal Data you transmit to Us online.

Hyperlinks to Third-Party Websites

The website contains links to third-party sites and applications. These applications and websites do not fall under the Company's supervision, and We are not responsible for the collection or processing of Personal Data by these websites or apps. This Policy does not apply to actions taken through such sites or apps.
Before accessing or using any third-party website or app, We recommend that you read its privacy policy. Consider carefully before providing any Personal Data to them.

12. Modifications to this Policy

Before accessing or using any third-party websites or apps, We recommend reviewing their privacy policies. We also advise you to exercise discretion before providing any Personal Data to them.

13. Your Rights With Respect to Your Personal Information

You are entitled to request that We verify the accuracy of Personal Data collected about you, correct any inaccuracies, and delete any Personal Data no longer required by Us. You may also restrict the scope or types of processing applied to your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide in relation to your Personal Data. You may request to exercise these rights by writing to the email address below.
Access rights
The Company is able to verify the accuracy of Personal Data being processed about you. Where this is confirmed, you are entitled to access your Personal Data.
The Company will supply an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for additional copies. Data will be provided electronically where requested.
The right to access Personal Data must not conflict with the rights and freedoms of others. If a request would adversely affect the rights and freedoms of another person, the Company may refuse the request or limit its ability to fulfill it.
Right to rectification
The Company will rectify inaccurate Personal Data. You are entitled to request that any incomplete Personal Data concerning you be completed, taking into account the purpose of processing.
Right to Erasure
This right applies where: (a) Personal Data are no longer necessary for the purpose for which they were collected or processed; (b) you withdraw consent and no other legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing based on legitimate interests pursued by Us or a third party; (e) Personal Data have been unlawfully processed; or (f) Personal Data must be erased to comply with a legal obligation applicable to the Company.
This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union law or Member State law; or (b) to establish, exercise, or defend legal claims.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data.
Where processing is restricted, Personal Data may only be retained with your consent, or to establish, exercise, or defend legal claims, to protect the rights of another natural person, or for reasons of important public interest within the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on consent or a contract to which you are party, you have the right to review the Personal Data you have provided to the Company.
You are entitled to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising the right to data portability does not affect your rights under the right to erasure. The right to data portability must not adversely affect the rights or freedoms of others.
Right to object
You may object at any time to the use of Personal Data concerning you where such processing is based on legitimate interests pursued by the Company or a third party, including profiling based solely on those legitimate interests. Where the Company can demonstrate compelling legitimate grounds for processing, We may continue to process your Personal Data unless you can show that your rights, freedoms, and interests override those grounds, or that the processing is necessary for the exercise, establishment, or defense of legal claims.
For direct marketing, you have the right at any time to object to the processing of Personal Data concerning you.
Right to withdraw consent
You may withdraw your consent to Our processing of Personal Data concerning you at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
You are entitled to lodge a complaint with a supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
European Union and Member State law may impose limitations on the rights described in this section 13.
We will respond to requests made under the rights set out in section 13 within one month of receiving your request. This period may be extended by up to two months where necessary, taking into account the complexity and number of requests. We will notify you of any extension, and the reasons for it, within one month of receiving your request.
Information provided in response to a request under section 13 will be provided free of charge, except where this section 13 states otherwise. Where a request is manifestly unfounded or excessive, particularly where repetitive, We may charge a reasonable fee to cover administrative costs of providing the information or taking the requested action, or may decline to act on the request.
Where We have reasonable doubts about the identity of the individual making a request, the Company may request additional information to verify identity.